What is a service agreement?
A service agreement is a contract that sets out the scope of services, fees, timelines, and responsibilities between a business providing services and its client.
Business & Startups
Service Agreement
Generate a service agreement between an Australian business and its client, reflecting the consumer guarantees for services under the Australian Consumer Law.
- Create a service agreement for a one-off project
Generate a service agreement between [Service Provider] and [Client Name] for the provision of [Description of Services] for a fixed fee of [Fee Amount], covering scope, deliverables, and payment terms.
- Create an ongoing services agreement
Generate an ongoing service agreement between [Service Provider] and [Client Name] for the provision of [Description of Services] on a recurring basis, covering monthly fees, service levels, and termination notice.
- Create a professional services agreement with liability limits
Generate a professional services agreement between [Service Provider] and [Client Name] for [Description of Services], including a liability limitation clause consistent with the non-excludable consumer guarantees under the Australian Consumer Law.
Service Agreement Generator (Australia)
A service agreement is a contract that sets out the scope of services, fees, timelines, and responsibilities when an Australian business provides services to a client. This free Australian service agreement generator produces agreements for one-off projects, ongoing services, and professional services engagements, reflecting the non-excludable consumer guarantees for services under the Australian Consumer Law, including due care and skill and fitness for purpose. It is designed for Australian consultants, agencies, tradespeople, and B2B service providers who need a clear, enforceable agreement without engaging a commercial lawyer. The generator lets you specify deliverables, payment terms, and liability limitations tailored to your type of service. Use it to set clear expectations with clients, reduce payment disputes, and stay within ACL requirements.
Frequently asked questions
What are the ACL consumer guarantees for services?
The Australian Consumer Law guarantees that services will be provided with due care and skill, be fit for any specified purpose, and be delivered within a reasonable time, and these guarantees generally cannot be excluded.
Can I limit my liability in a service agreement?
You can limit liability for matters outside the non-excludable ACL guarantees, but any clause attempting to exclude those guarantees entirely may not be enforceable, especially against consumers.
What should a service agreement include?
A clear description of the services, fees and payment terms, timelines or milestones, responsibilities of each party, and how the agreement can be terminated.
What's the difference between a service agreement and an independent contractor agreement?
A service agreement typically focuses on the business-to-business or business-to-consumer supply of a defined service, while an independent contractor agreement often also addresses the worker's status and tax treatment.
Can a service agreement include a payment milestone structure?
Yes, many service agreements tie payments to project milestones or deliverables rather than a single upfront or final payment.
What happens if a service is not delivered as agreed in Australia?
The client may have rights under the ACL consumer guarantees, such as requiring the service to be re-performed or seeking compensation, in addition to any remedies set out in the contract.