Details
A standard shipping policy listed on your website to ensure consumers are well aware of the details of your shipping policy.
Shipping Policy
Shipping & Delivery
Thank you for visiting and shopping at . The following is our Shipping Policy.
How can I track my order?
You can expect a shipment confirmation email with all your tracking details once you have placed an order through . The shipping details will be sent to the email address registered with your Account, or the email you used during the checkout process.
The tracking number will be active within 24 hours.
What shipping speeds are offered?
may have up to different shipping speeds and all available shipping speeds will be shown to you during checkout.
The shipping speeds shown are dependent on those made available by the seller. If you do not see a particular shipping speed available at check out, the seller of the item has not provided it.
The shipping speeds available and how long they take to deliver are:
When calculating the expected delivery time please take into account the processing time as well as the shipping speed.
Delivery Delays can occasionally occur.
What are the Shipping Rates?
We charge per published rates.
Note: We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.
What is covered in the FREE SHIPPING?
Free shipping is only available for domestic orders and only regularly priced items, subject to promotions.
How much do you charge for shipping and handling?
You could easily see an estimate of how much your shipping charges would be by adding an item to the shopping cart and entering your shipping zip code or location.
My package has been shipped but they have not delivered it yet. Why?
Please contact the shipper to obtain further status on your packages. The priority of delivery within the method of shipment chosen is determined by your shipper. would always like for your packages to be delivered ASAP. If the shipper is holding them, please contact them.
What should I do if an item is delivered damaged?
If the item appears to have obvious damage by the shipper, immediately tell the driver you do not want to receive the package. If the damaged package was left or someone else signed for it, there is a grace period of approximately [x] days to file the damage claim.
If a package looks suspiciously damaged, you can tell the driver to wait and open it to make sure the contents are not damaged. If damaged, you may refuse the package claiming the damage. Obtain a control number from the shipper and contact our customer service at .
If the item appears to be damaged straight from the manufacturer, immediately contact us. Always make sure to get the shipper's damage package control number for your claim.
Please note that is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Save all packaging materials and damaged goods before filing a claim.
What should I do if an item is missing from my order?
Check the amount of tracking numbers you should have received. Verify you have received all boxes and checked all packing material for small items. If you are still missing an item(s), contact our customer service at .
Are shipping costs added cumulatively for each item I order or do they reduce when multiple items are purchased?
When you order multiple items, most of the time the shipping is reduced in your shopping cart depending on weight and size, safety and insurance required. You will see the reduction if it applies to your region.
Due to significant shipping discounts offered by , for some items the shipping will add cumulatively unless multiple items are purchased. The shipping charge is always per the website.
International Orders
Free shipping and returns are not available for internationally shipped orders. Orders shipping to Nigeria, Ghana, and Georgia may be subject to additional verification. We will email you if your order will be delayed.
If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.
Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. The customer is responsible for all shipping expenses as well as customs charges, taxes and fees, and duties due upon entering the destination location.
Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels.
We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.
We are sorry but we currently do not ship to international destinations.
Domestic Orders
There are no deliveries for on Saturdays or Sundays, or on public holidays. ships Monday through Friday only, excluding national and federal holidays.
is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.
