Data, Privacy & Compliance

AI Acceptable Use Policy

Generate an AI acceptable use policy setting rules for staff or customers using AI tools, aligned with the Personal Data (Privacy) Ordinance and PCPD guidance.

AI Acceptable Use Policy Generator (Hong Kong)

An AI acceptable use policy sets out how employees or customers are allowed to use AI tools, including what data can be entered and what outputs cannot be used for. This free Hong Kong AI acceptable use policy generator produces internal staff policies and customer-facing AI product policies, reflecting Hong Kong's approach of regulating AI use through the Personal Data (Privacy) Ordinance (PDPO) and non-binding guidance, including the Ethical Artificial Intelligence Framework, issued by the Office of the Privacy Commissioner for Personal Data (PCPD). It is designed for Hong Kong businesses rolling out AI tools internally, and for technology companies embedding AI into a customer-facing product. The generator lets you list approved tools, restrict the data that may be entered, require human review of AI output, and set consequences for misuse. Use it to reduce the legal and reputational risk of staff or customers relying on AI tools without clear guardrails.

Frequently asked questions

What is an AI acceptable use policy?

It is a document that sets out how employees or customers of a Hong Kong business are allowed to use AI tools, including what data can be entered and what outputs cannot be used for.

Why does my Hong Kong business need one?

Without clear rules, employees may enter personal data into public AI tools in a way that is inconsistent with the PDPO, or rely on inaccurate AI output for important decisions, creating legal and reputational risk.

What should an internal AI policy cover in Hong Kong?

It should list approved tools, prohibited data types such as customer personal data or trade secrets, review requirements for AI output, and consequences for misuse.

Is this different from a customer-facing AI policy?

Yes. An internal policy governs staff behaviour. A customer-facing policy governs how customers may use an AI product you offer, including prohibited uses and liability limits.

Should an AI policy mention accuracy and hallucinations?

Yes. It should make clear that AI output can be inaccurate or biased and must be checked before being relied upon, especially for legal, medical, or financial matters.

Does Hong Kong have a dedicated AI law?

No. Hong Kong regulates AI use through the PDPO, supported by non-binding guidance such as the PCPD's Ethical Artificial Intelligence Framework, rather than a standalone AI statute.

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