What is a service agreement?
A service agreement is a contract that sets out the scope of services, fees, timelines, and responsibilities between a business providing services and its client.
Business & Startups
Service Agreement
Generate a service agreement between a UK business and its client, reflecting the reasonable care and skill standard for services under the Consumer Rights Act 2015.
- Create a service agreement for a one-off project
Generate a service agreement between [Service Provider] and [Client Name] for the provision of [Description of Services] for a fixed fee of [Fee Amount], covering scope, deliverables, and payment terms.
- Create an ongoing services agreement
Generate an ongoing service agreement between [Service Provider] and [Client Name] for the provision of [Description of Services] on a recurring basis, covering monthly fees, service levels, and termination notice.
- Create a professional services agreement with liability limits
Generate a professional services agreement between [Service Provider] and [Client Name] for [Description of Services], including a liability limitation clause consistent with the Consumer Rights Act 2015 where the client is a consumer.
Service Agreement Generator (UK)
A service agreement is a contract that sets out the scope of services, fees, timelines, and responsibilities when a UK business provides services to a client. This free UK service agreement generator produces agreements for one-off projects, ongoing services, and professional services engagements, reflecting the requirement under the Consumer Rights Act 2015 that services be performed with reasonable care and skill where the client is a consumer. It is designed for UK consultants, agencies, and B2B service providers who need a clear, enforceable agreement without engaging a commercial solicitor. The generator lets you specify deliverables, payment terms, and liability limitations tailored to your type of service. Use it to set clear expectations with clients, reduce payment disputes, and stay within UK consumer protection requirements.
Frequently asked questions
What does the Consumer Rights Act 2015 require for services?
Where the client is a consumer, it requires services to be performed with reasonable care and skill, within a reasonable time if no time is agreed, and for a reasonable price if no price is agreed.
Can I limit my liability in a UK service agreement?
You can limit liability for many matters, but you cannot exclude liability for death or personal injury caused by negligence, and other exclusions must be reasonable, particularly against consumers.
What should a service agreement include?
A clear description of the services, fees and payment terms, timelines or milestones, responsibilities of each party, and how the agreement can be terminated.
What's the difference between a service agreement and a freelance contract?
A service agreement typically focuses on the business-to-business or business-to-consumer supply of a defined service, while a freelance contract often also addresses IR35 and the individual freelancer's self-employed status.
Can a service agreement include a payment milestone structure?
Yes, many service agreements tie payments to project milestones or deliverables rather than a single upfront or final payment.
What happens if a service is not delivered as agreed in the UK?
The consumer may be entitled to a repeat performance or a price reduction under the Consumer Rights Act 2015, in addition to any remedies set out in the contract.